@Yvonne wrote:
you have a Ruckus WLAN and an Aruba Wlan and Clearpass. The customer will use both WLAN Systems. He will have that the client didn´t lost the connection if a user roams from Aruba do ruckus.
What I mean if he connect to ruckus and move to Aruba he will not that the client reconnect. He will use Clearpass for both systems
and ideas
Using the Event Tracker in ClearPass, you should see the authentication event when the client devices attempts to reconnect. What is the response from ClearPass, or the error message that prevents ClearPass from authenticating the user? Is the same SSID configured on both systems?