We are having issues in our office with Samsung Series 3 Chromebooks not being able to connect to Aruba wireless. We have a few other models of Chromebooks that do not seem to be experiencing any issues connecting. When the issue occurs, the Chromebook shows Failed to connect to network 'NETWORK NAME': DHCP lookup failed. The SSID we are trying to connect to is WPA2 PSK /AES, but we have also tested without any encryption, and the problem still occurs. We are using a W-7240 and are running OS 6.2.1.3. We have a mixture of Aruba 105s and 135s in our environment. The issue occurs on both APs. Our ACL is allowing all IPv4 and IPv6 traffic through.
I am opening up a TAC support case soon, but was just wondering if anyone has experienced anything similar with the Samsung series 3 Chromebooks. We have large number of Dell and HP laptops, iPads, and other models of Chromebooks that are not experiencing any connection issues.
We are also planning on updating our OS from 6.2.1.3 to 6.3.1.2 in the next few days. Is there any chance these Samsung series 3 Chromebooks will connect better with a new OS?
Thanks,
Steve