Wireless Access

Frequent Contributor I

Visual RF Plan restore

I have installed the lates Visual RF Plan off the support site.  I did a backup and export of a pervious version on another pc.  I would like to import this backup file on the new pc, however, when clicking import, it jumps me out to a page that give me various scenarios on how to import this file.  When clicking on the link "Import Floor Plans From VisualRF Backup"  I get the following error:


Do not know how to handle /sites/visualrf/restore.htm


Is there a work around available to import this backup from another Visual RF Plan?  The version of Visual RF Plan is 7.7.rc1 (build: 440)


Thank you,

David Z

Occasional Contributor I

Re: Visual RF Plan restore

I get the same error. Also running 7.7.rc1 (build: 440).  I know it's not a supported product, but if anyone has an answer it would be greatly appreciated!

Aruba Employee

Re: Visual RF Plan restore

Hi Dzeising and Layer8expert,


I was  successfully able to import a floor plan to my Visual RF. 


Here are the steps:

1/ Download the latest visual RF plan; It's build 448, as of write now.




Then once installed, import the backup file (make sure its backup.zip).


Let me us know, if you have any issues.




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